Company Policy

Due to the nature of this business, regretfully all orders are non-refundable.
Please keep in mind that your product has been personalized to your own specifications. 
Because of this, you are urged to check and re-check any and all information
(e.g. spelling, dates, colors, etc;) when ordering.

In the event an error has been made on Personalized Perfections part,
a replacement or credit to the company ONLY will be made promptly.  
Sorry, no refunds.  If any error is found, it needs to be brought to my attention BEFORE any replacements are made. 
No replacements will be honored unless I am contacted first

(click here for  CONTACT information)

at which point instructions will be given for the procedure to return an erroneous product for replacement or credit.      

Thank you,
Janet Di Piazza, Owner